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Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions customers may have. If you find that your question is not answered on this page,
please email us
by clicking here or call us at 951-878-9111.

How do I reserve a bounce house unit?
You can E-mail us at
to make a reservation, call or visit our contact page to reserve a date.

How far in advance should I make my reservations?
Please make your reservations as soon as possible. Action Bouncer units are very popular and sometimes we are booked up weeks and even months in advance.

How many children fit in the bounce house?

unit size

children 8 & under

children 9-12



13 X 13





12 X 15





How much room is needed for a bounce house and what surfaces can the bounce house be set up on?
You will need to provide a level area of about 14X14 with an overhead clearance of 17 feet for our units. Our bouncers can be set up on any level surface such as grass, concrete, asphalt, and even indoor gymnasiums. Please specify which surface the bounce house will be setup on so we can provide the appropriate anchors. We do not set up on dirt.

Do you deliver and set up the bounce houses?
Yes. We deliver and set up all bounce house units and insure that they are clean before your party starts. We also insure that the bouncers are in good working condition as we test the bouncers for safety after set up.

What time do you deliver and pickup the bounce house?
We start our deliveries at 7:30am and start pick ups when it gets dark.

Is there a delivery and set up charge?
Delivery and set up are free.

What kind of power is required?
All bouncers must be within 100 feet of an electrical outlet.

Are bounce houses safe?
Absolutely! As long as all the rules outlined on the operating procedures page of your rental contract are followed, and the unit is supervised at all times, they are very safe.

What is the rental period?
The rental period is up to 8 hours. Please do not hesitate to contact us for any special circumstances you might have, as we are very flexible. We can also set up for an overnight occasion or a two day rental; please call to discuss pricing.

Who will come and break down the bounce houses?
The same driver will come and break down the bounce house unit and the break down time is 20-30 minutes. Please do not release the unit to anyone else unless you receive specific instructions from the original driver.

How long does it take to set up the bounce house?
It takes about 20-30 minutes to set up the unit and review the safety guidelines with you.

What are my responsibilities as the renter of the bounce house?
A responsible adult must be assigned to supervise the children while the unit is in use. The adult must know all the safety rules and also be the enforcer of these rules. The renter is responsible for the safety of the children and the care of the equipment.

What if it is rainy or windy?
Action Bouncers reserves the right to cancel a reservation due to heavy rains or high winds (over 25 mph). There is no penalty to the renter. We will call you the day before your party to confirm your reservation. Shall you decide to proceed with your order in such weather conditions, once the unit is delivered, there will be no refunds should the weather conditions consist of heavy rains or high winds.

When is payment due?
Payment in cash or personal check is due on delivery of the bounce house. Corporate or educational purchase orders are welcome.







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